Paxar Monarch 9850 - Manual (Page 191)

D I A G N O S T I C S A N D E R R O R S
8
This chapter explains how to
◆ print a test label
◆ reset the printer
◆
call Technical Support.
Before you call Service, print a test label. The label contains
information to help Service diagnose mechanical and setup
problems.
This chapter also provides explanations of your printer’s errors.
The errors are classified by type and are listed in order. If you
have trouble loading supplies or performing maintenance, refer to
the Operator’s Handbook.
Some errors numbered 400-438 and 500-574 are internal software
errors. Errors numbered 703-758 are supply errors. Follow the
directions provided with the error description to correct the
problem. Errors numbered 900-999 are Hard Printer Failures. If
you cannot clear an error, turn off the printer, wait several seconds
and then turn on the printer. Call Technical Support if you receive
any error message not listed in this chapter.
To clear a data error, press ENTER or ESCAPE/CLEAR,
depending on your printer. If a formatting error occurs, the label
prints; but data may be missing. Correct the format or batch and
resend them to the printer. If a data error occurs, press
FEED/CUT to queue and print an error label.
An error label is not available on
the 9403 printer.
Diagnostics and Errors 8-1