HITEC Aurora 9X - Manual (Page 8)

9 CHANNEL 2.4GHz AIRCRAFT COMPUTER RADIO SYSTEM
Aurora 9X Programming Support
While every attempt was made by the Aurora 9X’s developers to make the software interface easy and logical, most users will
require programming help at some point. There are several “get help” options available to you.
Hitec Customer Service
Help is available from the Hitec office through phone support and e-mail inquiries. The U.S. office is generally open
Monday thru Friday, AM 8:00 to PM 4:30 PST. These hours and days may vary by season. Every attempt is made to answer
every incoming service call. Should you get voice mail, leave your name and number and a staff member will return
your call.
Hitec Web Site
Make plans to visit the Hitec web site on a regular basis, www.hitecrcd.com or www.hitecaurora.com. It is full of specs
and other information about the entire Hitec product line, and our FAQ pages will eventually hold valuable information
about the Aurora.
The On-Line Community
One of the benefits of the extensive R/C online community is the vast wealth of archived knowledge available. Hitec
sponsors forums on most of the popular R/C web sites where a Hitec staff member or representative tries to
answer all manner of product related questions. Bringing together strangers with common interests is proving to be
one of the greatest gifts of the internet. If past history is any guide to the future, we are certain forums will be started
about the Aurora 9X and several are sure to stand out as valuable archives of information.
Warranty and Non-Warranty Service
All Hitec products carry a two year from date-of-purchase warranty against manufacturer's defects. Our trained and
professional service representative will determine if the item will be repaired or replaced.
To provide all the necessary information we need to administer your repair, visit our web site at, www.hitecrcd.com
and download the repair form, fill it out and send in your item for repair.
Hitec Service
12115 Paine St.
Poway CA 92064
1-858-748-6948
E-mail, [email protected]
Product Support
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