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Eurocom X8 User Manual

Page 281

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Troubleshooting

Problems and Possible Solutions 8 - 11

8

The Wireless LAN/Bluetooth modules

cannot be configured.

The driver(s) for the module(s) have not been installed. Make sure you have

installed the driver for the appropriate module (see the instructions for the

appropriate module in

“Wireless LAN Module” on page 7 - 21

and/or

“Bluetooth & WLAN Combo Module” on page 7 - 37

).

A file cannot be copied to/from a

connected Bluetooth device.

The transfer of data between the computer and a Bluetooth enabled device is
supported in one direction only (simultaneous data transfer is not
supported)

. If you are copying a file from your computer to a Bluetooth enabled

device, you will not be able to copy a file from the Bluetooth enabled device to

your computer until the file transfer process has been completed

I cannot obtain high speed Bluetooth data

transfer.

To obtain high speed Bluetooth data transfer take into account the following

:

To achieve high speed transfer speeds, both devices must support high
speed data transfer
(i.e both the computer and the Bluetooth compati-
ble device you are connecting to).

Check your Bluetooth compatible device’s documentation to confirm it
supports high speed data transfer, and for configuration information.

The sound cannot be heard or the volume
is very low

.

The volume might be set too low.

Check the volume control in the Volume

Control Panel

in the taskbar notification area, or use the key combination Fn +

F5

& F6 (see

“Function Keys & Visual Indicators” on page 1 - 23

) to adjust.

The fingerprint reader has problems
scanning fingers.

When fingers are wet or sweaty the software application may have difficulty
reading a scanned finger.

Make sure your fingers are clean and dry when

attempting to scan them across the sensor for detection.

Problem

Possible Cause - Solution