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Eurocom X8 User Manual

Page 279

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Troubleshooting

Problems and Possible Solutions 8 - 9

8

You forget the boot password.

If you forget the password, you may have to discharge the battery of the CMOS.
Contact your service representative for help.

The CD/DVD cannot be read.

The CD/DVD is dirty.

Clean it with a CD/DVD cleaner kit.

The DVD tray will not open when there is

a disc in the tray.

The

DVD is not correctly placed in the tray. Gently try to remove the disc using

the eject hole (see

“Loading Discs” on page 2 - 3

).

The DVD regional codes can no longer

be changed.

The code has been changed the maximum 5 times.

See

“DVD Regional

Codes” on page 2 - 5

.

Unwelcome numbers

appear when

typing.

Num Lock is turned ON

(see

“LED Indicators” on page 1 - 11

).

Problem

Possible Cause - Solution

Password Warning

If you choose to set a boot password, NEVER forget your password. The consequences of this could be serious. If you cannot

remember your boot password you must contact your vendor and you may lose all of the information on your hard disk.