Brother INTELLIFAX 3650 - Manual (Page 121)

TROUBLESHOOTING
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The Print is tou Light or too Dai-k;
The print density dial is located in the
comer under the top cover. (Remove
the drum unit.) You can use it to
adjust print density by increasing or
decreasing the Print Density function
setting you choose.
The print may become darker or
lighter as conditions change (such as
changing the toner cartridge and
drum unit or if the machine has be­
come overheated from heavy use).
Use a straight blade screwdriver to
turn the print density dial clockwise
for darker print and counterclockwise
for lighter print. The dial has been set
to the middle position.
Make five or six copies to bring the toner up to the level of the new setting.
If the print is still too light, check to see if the Toner Save feature is ON (see page 65).
Received Faxes Appear as Split or Blank Pages:
If the received data is divided and printed onto 2 pages or if you get an additional blank page your
recording size may not be set correctly for the paper you are using (see page 62). If you are using
the fixed reduction feature, check to see if the reduction ratio is suitable for the real paper (see
page 63).
When Dialing Doesn't Work:
You may have the wrong dialing mode. Change the TONE/PULSE setting. (See page 26) You
should check all the telephone line connections (such as to the handset and to the walljack). Check
also that the power cord is connected. (See page 8.) Check by pressing Hook to see if you hear
a dial tone. Also try dialing by first pressing Hook or lifting the handset. Wait until you hear the
fax tones and then press Start.
Fax Machine Does Not Answer When Called:
Make sure the fax machine is in the correct receiving mode for your setup (either FAX, F/T or
TAD). Check for dial tone. If possible, call your fax machine to hear it answer. If there is still
no answer, check the telephone line cord connection. Connect a standard telephone handset to
the fax machine telephone jack. If there is no ringing when you call your fax machine, call your
Telephone Company to check the line.
No Dial Tone on the Handset:
Press Hook. If you hear no dial tone, check telephone line cord connections at the fax machine
and wall jack. Check that the headset is connected to the fax machine's handset jack. Test the
walljack with another single line telephone. If no dial tone on the wall outlet, call your Telephone
Company.
Double Ring in F/T Mode:
The fax machine knows the incoming call is not a fax so it is signaling you to answer the telephone
call. Pick up the fax machine handset or answer from an extension phone and press your fax
machine's Remote Deactivation Code (default setting is #51).
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