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Cannot connect to computer properly – Canon PIXMA MP250 User Manual

Page 580

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Advanced Guide

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Troubleshooting

> Cannot Connect to Computer Properly

Cannot Connect to Computer Properly

Printing or Scanning Speed Is Slow/Hi-Speed USB Connection Does Not Work/

"This device can perform faster" Message Is Displayed

If your system environment is not fully compatible with Hi-Speed USB, the machine will operate at
a lower speed provided under USB 1.1. In this case, the machine operates properly but printing
speed may slow down due to communication speed.

Check: Check the following to make sure that your system environment supports
Hi-Speed USB connection.

Does the USB port on your computer support Hi-Speed USB connection?
Do the USB cable, and the USB hub if you are using one, support Hi-Speed USB
connection?
Be sure to use a certified Hi-Speed USB cable. We recommend that the cable is no
longer than around 10 feet / 3 meters.
Does the operating system of your computer support Hi-Speed USB connection?
Obtain and install the latest update for your computer.
Does the Hi-Speed USB driver operate properly?
Obtain the latest version of the Hi-Speed USB driver compatible with your hardware
and reinstall it on your computer.

Important

For details on Hi-Speed USB of your system environment, contact the manufacturer of
your computer, USB cable, or USB hub.

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Cannot Connect to Computer Properly

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