Mercedes-Benz C-Coupe 2012 COMAND Manual - Manual (Page 114)

Problem Possible causes/consequences and M Solutions
You see a message
informing you that the
DVD containing the
digital map is
incompatible with the
system software.
The DVD containing the digital map cannot be used for the update.
X To confirm the message: press W the COMAND controller.
X Eject the DVD.
X Have the database checked at an authorized Mercedes-Benz
Center.
Problem Possible causes/consequences and M Solutions
The map software
update has failed.
The DVD is dirty.
X Clean the DVD.
X Restart the update.
The DVD is scratched.
X Consult an authorized Mercedes-Benz Center.
There is overheating due to excessive temperatures in the vehicle
interior.
X Wait until the vehicle interior has cooled down.
X Restart the update.
COMAND's integral hard drive is faulty.
X Consult an authorized Mercedes-Benz Center.
Problem Possible causes/consequences and M Solutions
COMAND asks for an
activation code during
the map update.
The digital map is secured with an activation code.
X
Consult an authorized Mercedes-Benz Center.
112
Problems with the navigation system
Navigat
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