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Step 4 – Dell Precision 330 User Manual

Page 136

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136

Solving Problems

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4

Turn off the computer and peripherals, disconnect them from their

electrical outlets, wait at least 5 seconds, and then

remove the

computer cover

.

5

Ensure that the DC power cables from the power supply are firmly

connected to the connectors on each drive. Also verify that the

interface cable for each drive is firmly connected to the drive and to

the system board.

6

Ensure that the control panel cable is firmly connected to the system

board. The control panel contains the hard drive activity indicator. To

locate the control panel system board connector, see "

System Board

Components

."

7

Replace the computer cover, reconnect the computer and peripherals

to their electrical outlets, and turn them on.

Does the hard drive activity light blink during the boot routine?
Yes. Go to the next question.
No. The system board may be faulty.

Contact Dell

for technical

assistance.
Does the computer display a drive error message?
Yes. See "

System Messages

" for an explanation of the message. If you

cannot correct the problem by performing the action described in the

table, then

contact Dell

for technical assistance.

No. Go to the next question.
Is this the primary hard drive that contains the operating system?
Yes. Go to the next question.
No.

Contact Dell

for technical assistance.

Does the drive boot the operating system?
Yes. Go to the next question.
No. Files in the operating system may be corrupt. See your operating

system documentation.
Is the drive operating properly?
Yes. The problem is resolved.
No.

Contact Dell

for technical assistance.