Serial or parallel device problems – Dell Precision 330 User Manual
Page 127
Solving Problems
127
Yes. The problem is resolved.
No. Go to
2
Run the printer's self-test.
Does the self-test complete successfully?
Yes. Go to
.
No. The printer is probably defective. If you bought the printer from
for technical assistance. If you did not, take it to an
authorized service center for repair.
3
Try to print again.
Does the print operation complete successfully?
Yes. The problem is resolved.
No.
for technical assistance.
Serial or Parallel Device Problems
NOTE:
If you are having a problem with a printer, see "
If a system error message indicates a port problem or if equipment
connected to a port seems to perform incorrectly or not at all, the source of
the problem can be any of the following:
•
A faulty connection between the input/output (I/O) port and the
device
•
options
•
Incorrect settings in the operating system's configuration files
•
A faulty cable between the I/O port and the device
•
A faulty device
•
Faulty I/O port logic on the system board
•
Conflicting COM port settings
•
Lack of drivers
Basic Checks:
•
Disconnect the cable from the computer and check the cable
connector for bent or broken pins. Check for damaged or frayed cables.