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16 contacting dell – Dell OptiPlex 360 (Late 2008) User Manual

Page 8

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8

Contents

System Messages

. . . . . . . . . . . . . . . . .

134

Hardware Troubleshooter

. . . . . . . . . . . .

135

Dell Diagnostics

. . . . . . . . . . . . . . . . . . . .

136

When to Use the Dell Diagnostics

. . . . . . . .

136

Starting the Dell Diagnostics From Your Hard Drive

136

Starting the Dell Diagnostics From the Drivers and Utilities Disc

137
Dell Diagnostics Main Menu

. . . . . . . . . . .

139

Solving Problems

. . . . . . . . . . . . . . . . . . .

141

Battery Problems

. . . . . . . . . . . . . . . . .

141

Drive Problems

. . . . . . . . . . . . . . . . . .

142

Error Messages

. . . . . . . . . . . . . . . . . .

144

IEEE 1394 Device Problems

. . . . . . . . . . . .

145

Keyboard Problems

. . . . . . . . . . . . . . . .

145

Lockups and Software Problems

. . . . . . . . .

146

Memory Problems

. . . . . . . . . . . . . . . .

148

Mouse Problems

. . . . . . . . . . . . . . . . .

148

Network Problems

. . . . . . . . . . . . . . . .

149

Power Problems

. . . . . . . . . . . . . . . . .

150

Printer Problems

. . . . . . . . . . . . . . . . .

151

Scanner Problems

. . . . . . . . . . . . . . . .

152

Sound and Speaker Problems

. . . . . . . . . .

153

Video and Monitor Problems

. . . . . . . . . . .

154

Dell Technical Update Service

. . . . . . . . . . . .

156

Dell Support Utility

. . . . . . . . . . . . . . . . . . .

156

Accessing the Dell Support Utility

. . . . . . . .

156

Clicking the Dell Support Icon

. . . . . . . . . .

156

Double-Clicking the Dell Support Icon

. . . . . .

157

16 Contacting Dell

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159