Dell OptiPlex 360 (Late 2008) - Manual (Page 142)

142 Troubleshooting
WARNING: Before working inside your computer, read the safety information
that shipped with your computer. For additional safety best practices information,
see the Regulatory Compliance Homepage at
www.dell.com/regulatory_compliance.
R
E PL A CE TH E B A T T E R Y
— If you have to repeatedly reset time and date information
after turning on the computer, or if an incorrect time or date displays during start-up,
replace the battery (see "Coin-Cell Battery" on page 93). If the battery still does not
work properly, contact Dell (see "Contacting Dell" on page 159).
Drive Problems
WARNING: Before working inside your computer, read the safety information
that shipped with your computer. For additional safety best practices information,
see the Regulatory Compliance Homepage at
www.dell.com/regulatory_compliance.
E
N S U R E
M
IC RO SOF T
W
INDO WS
R
E C O G N I ZE S T H E DRI VE
—
Windows XP:
• Click Start and click My Computer.
Windows Vista:
• Click the Windows Vista Start button and click Computer.
If the drive is not listed, perform a full scan with your antivirus software to check for
and remove viruses. Viruses can sometimes prevent Windows from recognizing the
drive.
T
E S T T H E D RI V E
—
• Insert another disc to eliminate the possibility that the original drive is defective.
• Insert a bootable floppy disc and restart the computer.
C
L E A N T H E DRI VE O R D I S K
— See the Dell Technology Guide on your computer or at
support.dell.com.
C
H E C K T H E CA BLE C O N N E CT I O N S
R
U N T H E
H
A R D W A R E
T
R O U B L E S H O O T E R
— See "Hardware Troubleshooter" on
page 135.
R
U N T H E
D
E L L
D
I A G N O S T I C S
— See "Dell Diagnostics" on page 136.
Optical drive problems
NOTE: High-speed optical drive vibration is normal and may cause noise, which
does not indicate a defect in the drive or the disc.