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Diagnostic light codes during post – Dell OptiPlex 360 (Late 2008) User Manual

Page 127

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Troubleshooting

127

Diagnostic Light Codes During POST

Light Pattern

Problem Description

Suggested Resolution

Off

The computer is

either turned off or

not receiving power.

• Reseat the power cable in the power

connector on the back of the

computer, and the electrical outlet.

• Bypass power strips, power extension

cables, and other power protection

devices to verify the computer turns

on properly.

• Ensure any power strips being used are

plugged into an electrical outlet and

are turned on.

• Ensure the electrical outlet is working

by testing it with another device, such

as a lamp.

• Ensure the main power cable and

front panel cable are securely

connected to the system board.

Off

A possible

motherboard failure

has occurred.

• Unplug the computer. Allow a minute

for the power to drain. Plug the

computer into a working electrical

outlet and press the power button.

• If the problem persists, contact Dell

(see "Contacting Dell" on page 159).