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6 press 1 to run the 32 bit dell diagnostics – Dell OptiPlex 360 (Late 2008) User Manual

Page 138

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138

Troubleshooting

3 When the DELL logo appears, press immediately.

NOTE:

Keyboard failure may result when a key is held down for extended

periods of time. To avoid possible keyboard failure, press and release in even

intervals to open the Boot Device Menu.

If you wait too long and the operating system logo appears, continue to

wait until you see the Microsoft Windows desktop, shut down your

computer and try again.

4 When the boot device list appears, use the up- or down- arrow keys to

highlight

CD/DVD/CD-RW Drive then press .

NOTE:

Using the one-time boot menu changes the boot sequence for the

current boot only. Upon restart, the computer boots according to the boot

sequence specified in the system setup program. For more information about

using the system setup program, see the Dell Technology Guide on your

computer or at support.dell.com.

5 Press any key to confirm that you want to start from the CD/DVD.

If you wait too long and the operating system logo appears, continue to

wait until you see the Microsoft Windows desktop, then shut down your

computer and try again.

6 Press 1 to Run the 32 Bit Dell Diagnostics.
7 At the Dell Diagnostics Menu, press 1 to select Dell 32-bit Diagnostics

for Resource CD (graphical user interface).

8 Press to select Test System and then press .

NOTE:

It is recommended that you select Test System to run a complete test

on your computer. Selecting Test Memory initiates the extended memory test,

which can take up to thirty minutes or more to complete. When the test

completes, record the test results and then press any key to return to the

previous menu.

9 At the Dell Diagnostics Main Menu, left-click with the mouse, or press

and then , to select the test you want to run (see "Dell

Diagnostics Main Menu" on page 139).

NOTE:

Write down any error codes and problem descriptions exactly as they

appear and follow the instructions on the screen.

10 After all tests have completed, close the test window to return to the Dell

Diagnostics Main Menu.