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Dell OptiPlex 360 (Late 2008) User Manual

Page 140

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140

Troubleshooting

NOTE:

It is recommended that you select Extended Test to perform a more

thorough check of devices in the computer.

For any problem encountered during a test, a message appears with an error

code and a description of the problem. Write down the error code and

problem description exactly as it appears and follow the instructions on the

screen. If you cannot resolve the problem, contact Dell (see "Contacting Dell"

on page 159).

NOTE:

When contacting Dell support, have your Service Tag ready. The Service

Tag for your computer is located at the top of each test screen.

The following tabs provide additional information for tests run from the

Custom Test or Symptom Tree option:

Symptom Tree

This option allows you to select tests
based on a symptom of the problem you
are having. This option lists the most
common symptoms.

Tab

Function

Results

Displays the results of the test
and any error conditions
encountered.

Errors

Displays error conditions encountered,
error codes, and the problem
description.

Help

Describes the test and any requirements
for running the test.

Option

Function (continued)