If you cannot resolve the problem – Canon PIXMA MP830 User Manual

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Chapter 11

Troubleshooting

If You Cannot Resolve the Problem

If you cannot resolve the problem with any of the workarounds in this chapter, please contact the
Canon Customer Care Center.

Canon support staff are trained to be able to provide technical support to satisfy customers.

Before contacting the Canon Customer Care Center, confirm the following:

z Product name: PIXMA MP830

z Serial number: written on label inside machine

z Details of the problem

z What you tried to solve the problem, and what happened

Caution

Attempts by customers to repair or take apart the machine will invalidate any warranty regardless of
whether the warranty has expired.

Note

If the machine emits any unusual sound, smoke, or odor, turn it off immediately. Unplug the power
cord from the outlet and contact the Canon Customer Care Center. Never attempt to repair or
disassemble the machine yourself.