Bio-Rad Image Lab™ Software - Manual (Page 181)

User Guide | 181
B Troubleshooting
Problem Possible Cause Solution
Green LED on front
panel is off The AC power cord is
not connected. Connect an AC power cord to the
imager and an appropriate wall socket.
The power is off. Turn the power switch on.
Front panel LEDs
remain flashing The firmware is not
loading. Call Bio-Rad Technical Support for help.
Image is not visible
on the monitor The sample tray does
not contain a sample. Place a sample on the tray and run the
protocol again.
Image is not bright
enough The gel is
underdeveloped. If initially stopped after 2 min, allow the
gel to develop for 2–3 more min.
Red LED flashing on
front panel The sample tray not
inserted all the way. Push the sample tray into the imager
until the magnet pulls the sample tray.
The door interlock is
broken Close the door.
A bulb has failed. Replace all the lamps according to the
instructions in
UV-B Fluorescent Lamp
Replacement on page 177 .
The communication
has been interrupted. Make sure imager power is on and the
USB cable is connected to the PC.
Restart the imager.
The imaging button on
the front panel was
pressed when the
software was not
running. The red light stops flashing when the
software is opened. Press the imaging
button again to initiate imaging.