beautypg.com

Eppendorf BioSpectrometer fluorescence User Manual

Page 80

background image

Troubleshooting
Eppendorf BioSpectrometer

®

fluorescence

English (EN)

80

At least one of the results
is negative.

• For methods with several results

(e.g.,

Dye labels).

• Measuring solution not prepared

correctly.

• The incorrect factor has been

entered (wrong algebraic sign).

 Measure again considering the

possible causes.

The result has more than
6 pre-decimal places.

• Very high sample concentration.
• Concentration unit does not match

the expected range of the sample
concentrations.

 Dilute sample and measure again.
 Change the concentration unit

(Parameter

Unit) and measure

again.

The result is more than
5 % outside of the
standard concentration
range.

• For methods with evaluation via

standard curves (nonlinear
evaluation method):
The sample result is more than
5 % outside of the standard
concentration range.

 Remeasure the sample under

conditions under which the result
is within the range of the standard
concentrations (dilute sample,
modify standard concentrations
and remeasure).

• Calculation not

possible because of
division by zero.
Absorbance result is
zero.

• Calculation error.

Division by zero.

• The evaluation required dividing

by an absorbance result with the
value of "zero". This is not
mathematically permissible.
Examples: Calculation of a factor at
one-point calibration; calculation of
a 260/280 ratio with nucleic acid
measurements.

 Check the reagents and samples

used and repeat the measurement.

Calculation not possible
because of division by
zero. Absorbance result
or parameter formula

b

is zero.

• An absorbance result was divided

by a "zero" value during the
evaluation of a

Division type

method (

Dual wavelength method

group). This is not mathematically
permissible.

 Check the reagents and samples

used and repeat the measurement.

 Do not enter "zero" as a value for

the Formula

b parameter.

Problem

Cause

Solution