Nokia one-year limited warranty – Nokia 9500 User Manual

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Nokia One-Year Limited Warranty

Nokia Inc. (“Nokia”) warrants that this cellular phone (“Product”) is free from defects in material and workmanship that result

in Product failure during normal usage, according to the following terms and conditions:
1. The limited warranty for the Product extends for ONE (1) year beginning on the date of the purchase of the Product. This

one year period is extended by each whole day that the Product is out of your possession for repair under this warranty.

2. The limited warranty extends only to the original purchaser (“Consumer”) of the Product and is not assignable or transferable

to any subsequent purchaser/end-user.

3. The limited warranty extends only to Consumers who purchase the Product in the United States of America.
4. During the limited warranty period, Nokia will repair, or replace, at Nokia’s sole option, any defective parts, or any parts that

will not properly operate for their intended use with new or refurbished replacement items if such repair or replacement

is needed because of product malfunction or failure during normal usage. No charge will be made to the Consumer for any

such parts. Nokia will also pay for the labor charges incurred by Nokia in repairing or replacing the defective parts. The

limited warranty does not cover defects in appearance, cosmetic, decorative or structural items, including framing, and any

non-operative parts. Nokia’s limit of liability under the limited warranty shall be the actual cash value of the Product at the

time the Consumer returns the Product for repair, determined by the price paid by the Consumer for the Product less a

reasonable amount for usage. Nokia shall not be liable for any other losses or damages. These remedies are the Consumer’s

exclusive remedies for breach of warranty.

5. Upon request from Nokia, the Consumer must prove the date of the original purchase of the Product by a dated bill of sale

or dated itemized receipt.

6. The Consumer shall bear the cost of shipping the Product to Nokia in Melbourne, Florida. Nokia shall bear the cost of shipping

the Product back to the Consumer after the completion of service under this limited warranty.

7. The Consumer shall have no coverage or benefits under this limited warranty if any of the following conditions are applicable:

a) The Product has been subjected to abnormal use, abnormal conditions, improper storage, exposure to moisture or

dampness, unauthorized modifications, unauthorized connections, unauthorized repair, misuse, neglect, abuse,

accident, alteration, improper installation, or other acts which are not the fault of Nokia, including damage caused by

shipping.

b) The Product has been damaged from external causes such as collision with an object, or from fire, flooding, sand, dirt,

windstorm, lightning, earthquake or damage from exposure to weather conditions, an Act of God, or battery leakage,

theft, blown fuse, or improper use of any electrical source, damage caused by computer or internet viruses, bugs, worms,

Trojan Horses, cancelbots or damage caused by the connection to other products not recommended for interconnection

by Nokia.

c) Nokia was not advised in writing by the Consumer of the alleged defect or malfunction of the Product within fourteen

(14) days after the expiration of the applicable limited warranty period.

d) The Product serial number plate or the enhancement data code has been removed, defaced or altered.
e) The defect or damage was caused by the defective function of the cellular system or by inadequate signal reception by

the external antenna, or viruses or other software problems introduced into the Product.

8. Nokia does not warrant uninterrupted or error-free operation of the Product. If a problem develops during the limited

warranty period, the Consumer shall take the following step-by-step procedure:
a) The Consumer shall return the Product to the place of purchase for repair or replacement processing.
b) If “a” is not convenient because of distance (more than 50 miles) or for other good cause, the Consumer shall ship the

Product prepaid and insured to:
Nokia Inc., Attn: Repair Department
795 West Nasa Blvd.
Melbourne, FL 32901

c) The Consumer shall include a return address, daytime phone number and/or fax number, complete description of the

problem, proof of purchase and service agreement (if applicable). Expenses related to removing the Product from an

installation are not covered under this limited warranty.The Consumer shall include a return address, daytime phone

number and/or fax number, complete description of the problem, proof of purchase and service agreement (if applicable).

Expenses related to removing the Product from an installation are not covered under this limited warranty.

d) The Consumer will be billed for any parts or labor charges not covered by this limited warranty. The Consumer will be

responsible for any expenses related to reinstallation of the Product.

e) Nokia will repair the Product under the limited warranty within 30 days after receipt of the Product. If Nokia cannot

perform repairs covered under this limited warranty within 30 days, or after a reasonable number of attempts to repair

the same defect, Nokia at its option, will provide a replacement Product or refund the purchase price of the Product less

a reasonable amount for usage. In some states the Consumer may have the right to a loaner if the repair of the Product

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