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Appendix c, Technical support fax order, Incident summary – Allied Telesis AT-S31 User Manual

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63

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Name_______________________________________________________

Company ___________________________________________________

Address _____________________________________________________

City _____________ State/Province______________________________

Zip/Postal Code _________ Country______________________________

Phone _____________________Fax ______________________________

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Model number of Allied Telesyn product I am using__________________

Firmware release number of Allied Telesyn product __________________

Other network software products I am using (e.g., network managers)

___________________________________________________________

Brief summary of problem ______________________________________

___________________________________________________________

___________________________________________________________

Conditions (List the steps that led up to the problem.)________________

___________________________________________________________

___________________________________________________________

___________________________________________________________

Detailed description (Please use separate sheet)

Please also fax printouts of relevant files such as batch files and
configuration files. When completed, fax this sheet to the appropriate
Allied Telesyn office. Refer to

Telephone and Fax Support

on page 9 for

information.