Appendix c, Technical support fax order, Incident summary – Allied Telesis AT-S31 User Manual
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Name_______________________________________________________
Company ___________________________________________________
Address _____________________________________________________
City _____________ State/Province______________________________
Zip/Postal Code _________ Country______________________________
Phone _____________________Fax ______________________________
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Model number of Allied Telesyn product I am using__________________
Firmware release number of Allied Telesyn product __________________
Other network software products I am using (e.g., network managers)
___________________________________________________________
Brief summary of problem ______________________________________
___________________________________________________________
___________________________________________________________
Conditions (List the steps that led up to the problem.)________________
___________________________________________________________
___________________________________________________________
___________________________________________________________
Detailed description (Please use separate sheet)
Please also fax printouts of relevant files such as batch files and
configuration files. When completed, fax this sheet to the appropriate
Allied Telesyn office. Refer to
information.