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Allied Telesis AT-MCF2000M User Manual

Page 64

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Chapter 3: Troubleshooting

64

Problem 3: A network cable is connected to the 10/100/
1000Base-T Management port, but the port’s Link/Activity
LED is off.

Solutions: Try the following:

ˆ

Verify the network device connected to the Management
port is powered on and operating properly.

ˆ

Verify the twisted pair cable is securely connected to the
port on the management module and on the remote
network device.

ˆ

Verify you are using the correct type of cable for the port
and have not exceeded the maximum length. For cable
specifications, refer to “Cable Requirements” on
page 42.

ˆ

Try connecting another network device to the twisted
pair port with a different cable. If the twisted pair port is
able to establish a link, then the problem is with the
cable or the other network device.

Problem 4: A network cable is connected to the 10/100/
1000Base-T Management port and the port’s Link/Activity
LED is on, but you are unable to start a remote Telnet or
SSH management session with the management module.

Solutions: Try the following:

ˆ

Start a local management session on the management
module and, using the AT-S97 Management Software,
verify the management module has an IP configuration.
For instructions, refer to the AT-S85 and AT-S97
Management Software Command Line Interface User’s
Guide
.

ˆ

If your remote workstation is not a member of the same
network as the management module, verify the IP
configuration on the module includes a default gateway.
The gateway is the IP address of a routing interface of
the first hop to reaching the remote network where your
management workstation is a member. The default
gateway’s IP address must be a member of the same
subnetwork as the management module.