Allied Telesis AT-MCF2000M - Manual (Page 14)

Preface
14
Contacting Allied Telesis
This section provides Allied Telesis contact information for
technical support as well as sales and corporate
information.
Online
Support
You can request technical support online by accessing the
Allied Telesis Knowledge Base: www.alliedtelesis.com/
support. You can use the Knowledge Base to submit
questions to our technical support staff and review answers
to previously asked questions.
Email and
Telephone
Support
For Technical Support via email or telephone, refer to the
Support section of the Allied Telesis web site:
www.alliedtelesis.com.
Warranty
The AT-MCF2000M Management Module has a 5 Year
Warranty. All Allied Telesis warranties are subject to the
terms and conditions set out in the Allied Telesis Limited
Warranties on our web site at www.alliedtelesis.com/
warranty.
Returning
Products
Products for return or repair must first be assigned a return
materials authorization (RMA) number. A product sent to
Allied Telesis without an RMA number will be returned to
the sender at the sender’s expense.
To obtain an RMA number, go to the Support section on our
web site at www.alliedtelesis.com/support/rma. Select
your country from the list displayed on the website. Then
select the appropriate menu tab.
Sales or
Corporate
Information
You can contact Allied Telesis for sales or corporate
information through our web site at
www.alliedtelesis.com.
Management
Software
Updates
New releases of the management software for our
managed products are available from the following Internet
sites:
ˆ Allied Telesis web site: www.alliedtelesis.com
ˆ Allied Telesis FTP server:
f
tp://ftp.alliedtelesis.com