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Get started with data services, Access email and data services on cdma networks, Status messages – Samsung SPH-I800HNASPR User Manual

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Sprint Worldwide Wireless Service

61

both CDMA and GSM/UMTS networks. Check

www.sprint.com/sww

to determine the services

available where you are travelling.

Note: Prior to using your Sprint Worldwide GSM/UMTS Data Services, you must establish and

utilize your CDMA data services domestically on the Sprint Network.

Get Started With Data Services

To use Sprint Worldwide Data Services, you will need to have these services activated on your
account.

► To activate, call Sprint Worldwide Customer Support at 1-888-226-7212.

Representatives are available 24 hours a day, 7 days a week to assist you.

Access Email and Data Services on GSM/UMTS Networks

To access your email and browse the Web when travelling, you may need to manually select
the carrier that provides Sprint service in your location. You can find a list of carriers for each
country where GSM data service is offered at

sprint.com/sww

. Then, follow the instructions

below to select the appropriate carrier network on your phone.

To select a GSM data service carrier for a specific country:

1. From

Start, swipe left to Apps, and then tap

Settings.

2. Swipe left or right to display System, and then tap cellular.

3. Tap Data roaming options to enable roaming for mobile data service, and choose the

type of roaming.

4. Tap Mode selection to choose the network mode for your phone to use.

Access Email and Data Services on CDMA Networks

If data service is available on a CDMA network, then you only need to set the phone to CDMA,
you will not need to select the specific carrier. Selecting a specific carrier is only necessary for
providers on the GSM network. If your phone has automatically selected a GSM network while
traveling, then you will need to set the phone to CDMA to access CDMA data services. (See

Enable Global Roaming Mode

.) Visit

sprint.com/sww

for a list of services available in each

country.

Status Messages

You may receive status messages under certain conditions. Before contacting Sprint Worldwide
Customer Support, note the message, numeric code, and the conditions under which it
appeared. The following table lists and describes the status messages.

Status Messages

Message Description

Number Not in Service

The number that you entered is not valid.