Samsung ER-GX20ZBBB-E1 - Manual (Page 150)

149
Troubleshooting
Problem Cause Remedy
The Autofocus
does not work.
Subject is not in
focusing area.
Position subject in focus frame in middle
of viewfi nder. If the subject is outside the
focusing area aim the camera at the subject
and lock the focus (press shutter release
button halfway), then compose picture and
press the shutter release button fully.
Subject is too close.
Move away from the subject and take a
picture.
The focus mode is
set to MF.
Set the focus mode lever to SAF / CAF.
The focus mode is
set to CAF
(Continuous mode).
Set the focus mode to SAF (Single mode).
AE lock function
does not
operate.
AE lock is not
available when set
to (Auto mode),
B (Bulb) mode or X
(Flash X-synchro)
mode.
Use AE lock with any setting other than
(Auto mode), B (Bulb) mode or X (Flash
X-synchro) mode.
USB connection
with computer
does not work
properly*.
The transfer mode is
set from the [USB] to
[Printer].
Set transfer mode to [Computer].
USB connection
with printer does
not work
properly.
The transfer mode is
set from the [USB] to
[Computer].
Set transfer mode to [Printer].
We recommend checking the following items before contacting a service
centre.
Problem Cause Remedy
Camera does
not turn on.
Batteries are not
installed. Check if batteries are installed. If not, install
batteries.
Battery power is low. Replace with a charged battery set or use
the AC Power Adapter.
The shutter does
not release.
The Aperture Ring is
not in the A position.
Set the Aperture Ring to the A position or set
the [Use Aperture Ring] on the [CUSTOM2
MENU] to [On].
Flash is charging.
Wait until charging is fi nished.
Flash may not fi re even though you set
[Release in Charging] to [On] in the
[CUSTOM2 MENU].
No available space
on Memory Card. Insert Memory Card with available space or
delete unwanted images.
Recording. Wait until recording is fi nished.
The Autofocus
does not work. Subject is diffi cult to
focus on.
Autofocus cannot focus well on subjects
that have low contrast (the sky, white walls),
dark colours, intricate designs, are moving
quickly or scenery shot through a window or
a net-like pattern.
Lock focus on another object located at
same distance (press shutter release button
halfway), then aim at target
and press shutter release button fully.
Alternatively, use manual focus.