HP StorageWorks 1000i Virtual Library System - Manual (Page 77)

3. Push the power button to boot the appliance from the Diagnostic/Quick Restore CD. The
CD checks the appliance and visually displays which drive has failed (see Using the
Diagnostic/Quick Restore CD ).
4. Remove the Diagnostic/Quick Restore CD from the CD-ROM drive
5. Push the power button to turn off the appliance and unplug the node AC power cord.
6. Replace the failed drive (see Hard disk drives ).
7. Plug in the node AC power cord and push the power button to start the appliance.
The disk array will automatically rebuild without data loss. A warning icon displays in the Hardware
Status page until the rebuild is complete. Performance will be reduces during the rebuild.
Non-operational diagnostics and recovery
In some cases, a failure will render the VLS1000i non-operational. These failures include:
• Multiple drive failure
• Firmware corruption
• Fatal
hardware failure
• Appliance replacement
Multiple drive failure
If multiple drives failed, it is because the RAID has failed. All data (including firmware, the configuration,
data on the virtual tape) is lost. To repair the device and return it to operational status:
1. Insert the Diagnostic/Quick Restore CD in the CD-ROM drive.
2. Power off the appliance (see Powering down the VLS ) but select Restart. Do not unplug the
node AC power cord.
3. The appliance boots from the Diagnostic/Quick Restore CD. The CD checks the appliance and
visually displays which drives have failed (see Using the Diagnostic/Quick Restore CD ).
4. Push the power button to turn off the appliance and unplug the node AC power cord.
5. Replace all of the failed drives (see Hard disk drives ).
6. Plug in the node AC power cord.
7. With the Diagnostic/Quick Restore CD still in the CD-ROM drive, push the power button to
start the appliance.
8. Follow the prompts to allow the disk array to automatically rebuild the RAID and reinstall the
firmware.
9. Remove the Diagnostic/Quick Restore CD from the CD-ROM drive.
10. Push the power button to reboot the appliance.
11. Configure the network address (see Configuring the VLS appliance with the VLS Discovery tool
or Configuring the VLS appliance via the default IP Address for instructions).
12. Restore from the most recently-saved configuration file to rebuild virtual devices.
Firmware corruption
If the firmware gets corrupted:
1. Insert the Diagnostic/Quick Restore CD in the CD-ROM drive.
2. Power off the appliance (see Powering down the VLS ) but select Restart. Do not unplug the
node AC power cord.
3. The appliance boots from the Diagnostic/Quick Restore CD. Follow the prompts to reinstall the
VLS firmware (see Using the Diagnostic/Quick Restore CD ).
HP StorageWorks 1000i Virtual Library System 77