HP StorageWorks 1000i Virtual Library System - Manual (Page 75)

Figure 55 Select log files
2. In the Generate Support Ticket pane, select the log files you want to view. Click Save to create an
archive file containing the selected log files.
3. Verify that the extension on the archive file is “.tgz”.
4. Review the contents of the log files contained in the archive file.
Configuration files
On request, the GUI creates a file of the VLS’s configuration.
To create the VLS configuration file:
1. On the GUI’s Support tab under Maintenance, click Save/Restore Configuration.
2. In the Save/Restore VLS Device Configuration section, click Save.
Figure 56 Save configuration file
3. When the created message appears, click Continue to download the file.
HP StorageWorks 1000i Virtual Library System 75