HP StorageWorks 1000i Virtual Library System - Manual (Page 103)

Figure 92 Enabling Java and JavaScript
Receive error message Page Not Found (HTTP 500 Internal
Server Error)
If the VLS GUI goes blank for a several minutes and then displays a “The page cannot be displayed”
message (which is further identified as an HTTP 500 Internal Server Error), it might be because the
RAID has developed a problem.
1. Make sure that all disks are inserted in the appliance.
2. Close the browser window, and then log back on to the VLS GUI.
3. Use the Physical Volume Management page to verify that all disks are functioning normally.
Unable to log on to the GUI
If you are unable to log on to the VLS GUI, it might be because you are using Internet Explorer and the
privacy setting is set above Medium (the GUI is a Web-enabled program that requires the use of cookies;
setting the privacy option higher than Medium prevents the program from working correctly), or it might
be because you are entering the name and password incorrectly.
1. Make sure that you are entering the name and password correctly; they are case-sensitive.
The GUI uses the following defaults for the name and password:
Name: administrator
Password: admin
2. If you are able to log on, but then are logged off unexpectedly, make sure that you are the only
person accessing the VLS GUI.
For more information, see
Unexpectedly logged off .
HP StorageWorks 1000i Virtual Library System 103