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HP Netserver L Server series User Manual

Page 95

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Chapter 12

Troubleshooting

87

screen to start the HP NetRAID Assistant. For more information,
refer to the Integrated HP NetRAID Controller Configuration
Guide
.

Exclude SCSI A channel from the integrated HP NetRAID
controller, as follows:

a.

Restart the HP NetServer.

b. When you see the message "Press to enter SETUP" on

the monitor, press the F2 function key.

c. When the Setup Utility menu appears, use the up and down

arrow keys to highlight "Included SCSI A Channel [Yes]."

d. Use the +/- keys to change it to "Included SCSI A Channel

[No]."

e. Press the F10 function key to save and exit.

f. Answer "Yes" to the question, "Save configuration and exit

now?" The NetServer will start up again, and HP Navigator
will restart.

If it is a network-related error, determine if the server has enough memory
and hard disk drive capacity. Consult your network operating system
manual.

Verify that all cables and boards are securely plugged into their
appropriate connectors or slots.

Remove all added options and always change one thing, and only one
thing, at a time.

Unplug the power cord, wait 20 seconds, plug the power cord in again,
and restart the system.

If it is a hardware error, follow these steps:

1. Log users off the LAN and power down the server. Disconnect the power

cord and unplug telephone cables. Remove the NetServer cover.

2. Simplify the NetServer configuration to the minimum required: a monitor,

one flexible and one hard disk drive and a keyboard. Remove all third-
party options, and reinstall one at a time, checking the system after each
installation. Reconnect the power cord and telephone cables.