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HP LaserJet M1319f Multifunction Printer User Manual

Page 122

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Control panel message

Description

Recommended action

If the error persists, contact HP. See

www.hp.com/support/ljm1319

or the support

flyer that came in the product box.

No document sent

The product did not scan any pages, or it did
not receive any pages from the computer to
transmit a fax.

Try sending the fax again.

No fax answer Redial pending

The receiving fax line did not answer. The
product attempts to redial after a few minutes.

Allow the product to retry sending the fax.

Call the recipient to ensure that the fax
machine is on and ready.

Check that you are dialing the correct fax
number.

If the product continues to redial, unplug the
product telephone cord from the wall, plug in
a telephone, and try making a voice call.

Make sure that the phone cord from the wall
telephone jack is plugged into the line out

(

) port.

Plug the product phone cord into a jack for
another phone line.

Try a different phone cord.

If the error persists, contact HP. See

www.hp.com/support/ljm1319

or the support

flyer that came in the product box.

No fax answer. Canceled send

Attempts to redial a fax number failed, or the
“Redial-no answer” option was turned off.

Call the recipient to ensure that the fax
machine is on and ready.

Check that you are dialing the correct fax
number.

Check that the redial option is enabled.

Unplug the telephone cord from both the
product and the wall and replug the cord.

Unplug the product telephone cord from the
wall, plug in a telephone, and try making a
voice call.

Make sure that the phone cord from the wall
telephone jack is plugged into the line out

(

) port.

Plug the product phone cord into a jack for
another phone line.

If the error persists, contact HP. See

www.hp.com/support/ljm1319

or the support

flyer that came in the product box.

No fax detected

The product answered the incoming call but
did not detect that a fax machine was calling.

Allow the product to retry receiving the fax.

Try a different phone cord.

Table 10-1

Alert and warning messages (continued)

112 Chapter 10 Fax

ENWW