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HP StorageWorks 1000 Modular Smart Array User Manual

Page 36

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Controller Display Messages

36

MSA1000 Controller User Guide

44 REDUNDANCY
FAILED MISMATCH
HARDWARE

Error

Both array controllers must

contain the same hardware

for them to successfully

enter redundant mode. The

current array controllers do

not contain the same

hardware, possibly

because one has an

attached fibre daughter

card and the other does

not.

If the MSA1000 is currently

involved in host I/O,

remove the

standby

array

controller, add or remove

the fibre daughter card as

needed, wait 10 seconds,

and then reinsert it insuring

that it is fully seated in the

chassis.

If this does not resolve the

issue then wait until

down-time is available.

Power off the MSA1000,

remove both array

controllers, add or remove

fibre daughter cards as

needed on both, and

reinsert them insuring they

are fully seated in the

chassis.

Should the issue persist

please contact HP support.

45 REDUNDANCY
FAILED MISMATCH
FIRMWARE

Error

Both array controllers must

be running the same

version of firmware for

them to successfully enter

redundant mode. A

process called firmware

cloning that attempts to

make them both the same

firmware level has failed.

Manually update the

firmware on the older array

controller.

Table 3: LCD Message Descriptions

Message

Type

Description

Action