Usage information collection – HP Officejet 7000 Wide Format Printer - E809a User Manual
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Make sure that you insert the ink cartridge into the slot that has the same shaped icon
and color as the one you are installing.
7. Repeat steps 3 through 6 for each ink cartridge you are replacing.
8. Close the ink cartridge door.
Related topics
Order printing supplies online
Usage information collection
The HP cartridges used with this product contain a memory chip that assists in the
operation of the product.
In addition, this memory chip collects a limited set of information about the usage of the
product, which might include the following: the date when the cartridge was first installed,
the date when the cartridge was last used, the number of pages printed using the
cartridge, the page coverage, the printing modes used, any printing errors that might have
occurred, and the product model. This information helps HP design future products to
meet our customers' printing needs.
The data collected from the cartridge memory chip does not contain information that can
be used to identify a customer or user of the cartridge or their product.
HP collects a sampling of the memory chips from cartridges returned to HP's free return
and recycling program (HP Planet Partners:
from this sampling are read and studied in order to improve future HP products. HP
partners who assist in recycling this cartridge might have access to this data, as well.
Any third party possessing the cartridge might have access to the anonymous information
on the memory chip. If you prefer to not allow access to this information, you can render
the chip inoperable. However, after you render the memory chip inoperable, the cartridge
cannot be used in an HP product.
Chapter 4
48
Maintain and troubleshoot