beautypg.com

HP Officejet 7000 Wide Format Printer - E809a User Manual

Page 37

background image

If you need to call HP, it is often useful to print the Printer Status page before calling.

1. Printer Information: Shows device information (such as the product name, model

number, serial number, and firmware version number), and the number of pages
printed from the trays.

2. Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form

as gauges) and the part numbers and expiration dates of the ink cartridges.

NOTE: Ink level alerts and indicators provide estimates for planning purposes
only. When you receive a low-ink alert, consider having a replacement cartridge
available to avoid possible printing delays. You do not need to replace the ink
cartridges until print quality becomes unacceptable.

3. Printhead Status: Shows the colors, printhead health, part numbers, first install

dates, warranty dates, and accumulated ink usages.

To print the Printer Status page

Control panel: Press and hold Cancel button for 3 seconds.

Toolbox (Windows): Click the Device Services tab, and then click Print a Printer
Status Report
.

HP Utility (Mac OS X): Click Device Information and then click Print Configuration
Page
.

Embedded Web server: Click Settings, under Device in the left pane, click Device
Services
, and select Printer Status Report from the drop-down menu under
Reports, and then click Print.

Understand the printer status page

33