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HP Insight Management-Software User Manual

Page 106

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As a result, VCEM APIs can report false job results such as, Completed with success, even
though the server profile changes have not taken effect. The ability of VCEM to manage server
profiles might also be affected for:

Creating an unsigned server profile

Editing of an assigned server profile

Assigning a server profile

Deleting a server profile

Unassigning a server profile

The following bay operations might also be affected:

False information might be displayed for the power status, server model, and the serial number
functions.

Power buttons might not perform the expected operations.

In addition, after you log on to the Virtual Connect Manager user interface, the following warning
message might appear:

The HP Virtual Connect has lost its login credentials for HP Onboard
Administrator (OA). OA may have been replaced or reset to factory defaults. To ensure proper operation, these
credentials must be reestablished

This situation occurs because VCEM relies on proper communication from the Virtual Connect
Manager to the Onboard Administrator to retrieve and change configurations, report statuses of
the physical devices inside the enclosure, and perform all server power-on and power-off operations.
To correct this issue, restore communication between the Onboard Administrator and Virtual
Connect Manager by performing the following procedure:
1.

Select the affected VC domain, and start VC domain maintenance.

2.

Log on to Virtual Connect Manager. Wait to be prompted for new Onboard Administrator
credentials.

NOTE:

You must have domain privileges to log on to Virtual Connect Manager.

3.

Provide the Onboard Administrator credentials, and then follow the Virtual Connect Manager
instructions.

4.

Restart all servers with server profiles that present a pending status in Virtual Connect Manager.

5.

Verify that the servers are operating correctly.

6.

Complete VC domain maintenance.

After a server profile assignment, some connections defined in the server
profile are not functional

VCEM cannot identify whether all Fibre Channel and Ethernet connections configured in a server
profile can be physically mapped to the physical ports of a server blade. It is possible that Ethernet
or Fibre Channel connections in the server profile cannot be configured in the server blade where
the blade is assigned.

To correct this issue, perform either of the following options:

Manually move the affected server profile to a spare server blade that contains all the necessary
physical ports to receive the server profile.

Install the necessary mezzanine cards in the server blade to provide the physical port mappings
that the server profile connections require.

Error message for the -add profile or -set profile command occurs

VCEM requires the boot target LUN configuration and server profiles to be either a 3-digit decimal
between 0 and 255, or a 16-digit hexadecimal value between 0 and FFFFFFFFFFFFFFFF. The

106 Troubleshooting the VCEMCLI

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