HP StorageWorks 500 G2 Modular Smart Array - Manual (Page 77)

Troubleshooting 77
Are the power supply/blower assembly LEDs green?
Answer Possible Reasons Possible Solutions
No The power cords are not connected or AC
power is not available.
The power supply may not be inserted
properly, it may have a damaged
connector, or it may have failed.
The system backplane may need to be
replaced.
Be sure that the power cord is connected to
the power supply.
Be sure that the power supply is undamaged
and is fully seated.
Be sure that all pins on connectors and
components are straight.
Contact an authorized service provider for
assistance.
Yes — If the system power LED is off, do the
following:
1. Press the Power On/Standby button.
2. Refer to Is the System Power LED
Green? (on page 77 ).
Is the system power LED green?
Answer Possible Reasons Possible Solutions
No The Power On/Standby button has not
been pressed firmly.
The power supply may not be inserted
properly, it may have a damaged
connector, or it may have failed.
The system may have experienced a
short.
Controller firmware may be corrupted.
The system backplane and/or power
button/LED assembly may need to be
replaced.
Firmly press the Power On/Standby button.
Be sure that the power supply is undamaged
and is fully seated.
Be sure that all pins on connectors and
components are straight.
Be sure that all components are fully seated.
Flash the controller firmware ("Smart
Components for ROM Flash" on page
61 ).
Contact an authorized service provider for
assistance.
Yes — If the system power LED is green, refer to "Is
the Controller Display Providing Messages?
(on page
78 )."