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64 cache data lost battery dead, 65 cache hardware enabled, 66 cache hardware failed and disabled – HP StorageWorks 500 G2 Modular Smart Array User Manual

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Troubleshooting

103

64 Cache Data Lost Battery Dead

Type: Informational

Description: The battery on the cache memory is no longer charged. If data
existed in the cache memory, it is lost.

Action: None

65 Cache Hardware Enabled

Type: Informational

Description: The cache hardware was temporarily disabled, but it is enabled
again. This message might result from insufficient charge on the batteries that are
now charged to capacity.

Action: None

66 Cache Hardware Failed and Disabled

Type: Error

Description: The cache hardware has experienced a hardware failure.

Action:

If the storage system is currently involved in host I/O:

1. Remove the standby controller.

2. Wait 10 seconds.

3. Reinstall the controller, and be sure that it seats fully in the chassis.

If this action does not solve the problem, wait until downtime is available and do
the following:

1. Power down the storage system (on page

28

).

2. Remove both controllers.