HP StorageWorks 500 G2 Modular Smart Array - Manual (Page 75)

75
Troubleshooting
In this section
When the storage system does not start........................................................................................ 75
Diagnostic steps............................................................................................................................ 76
Recognizing hard drive failure ..................................................................................................... 78
Factors to consider before replacing hard drives .......................................................................... 81
Automatic data recovery (rebuild)................................................................................................ 82
Drive failure in a NetWare environment ...................................................................................... 84
Display messages.......................................................................................................................... 85
When the storage system does not start
If the storage system does not start:
1. Be sure that the attached server and monitor are working properly.
2. Be sure that the storage system is plugged into working outlets.
3. Be sure that the power source is working properly:
– Check the status using the system power LED on the front panel.
– Be sure that the Power On/Standby button was pressed firmly.
4. Be sure that the power supplies are working properly:
Check the status using the power supply LEDs ("Power supply/blower
assembly LEDs" on page
14 ).
5. Restart the system.
IMPORTANT: If the system does not restart, proceed to "Diagnostic
Steps (on page
76 )."
6. Check the storage system for the following normal power-up sequence to be
sure that the system meets the minimal hardware requirements and is
powered up during normal operations:
a. The front panel power LED turns from off (standby/off) to on (solid
green).