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Diagnostic steps – HP StorageWorks 500 G2 Modular Smart Array User Manual

Page 76

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76

HP StorageWorks MSA500 G2 Storage System User Guide

b. The blowers start up.

c. The 2-Port or 4-Port Shared Storage Module LED flashes green.

7. The controller display provides a

Startup Complete message.

Diagnostic steps

If the storage system does not power up or powers up but does not complete
POST, answer the questions in the following table to determine appropriate
actions based on the symptoms observed.

According to the answers you give, you are directed to the appropriate table. That
table outlines possible reasons for the problem, options available to assist in
diagnosis, possible solutions, and references to other sources of information.

Question Action

Question 1: Are the power
supply/blower assembly LEDs
green?

If yes, continue to question 2.

If no, refer to "Are the Power
Supply/Blower Assembly LEDs green?
(on page

77

)."

Question 2: Is the system power
LED green?

If yes, continue to question 3.

If no, refer to "Is the System Power
LED Green? (on page

77

)."

Question 3: Is the controller display
providing messages?

If yes, use the messages for further
diagnosis.

If no, refer to "Is the Controller Display
Providing Messages? (on page

78

)."