HP StorageWorks 500 G2 Modular Smart Array - Manual (Page 107)

Troubleshooting 107
Error 1.1 and 1.2: Only one cache board is in the controller, but the controller
was configured with a second cache board that is missing (dual cache module
configuration).
Error 2.1 and 2.2: A second cache board that contained valid data was removed
from its original controller and added to this controller (dual cache module
configuration).
Error 2.3: A cache board that contained valid data was removed from its original
controller and added to this controller (single cache module configuration).
1. Return all cache boards to their original controllers.
2. Power up the storage systems without allowing any host I/O.
3. Wait for the controller to write cache data to the drives. This can take several
minutes.
4. Power down the storage systems and relocate cache boards, as needed.
If this action does not solve the problem, contact HP support.
73 Cache Hardware Batteries Missing
Type: Error
Description: The cache memory batteries are missing.
Action:
If the storage system is currently involved in host I/O:
1. Remove the standby controller.
2. Wait 10 seconds.
3. Reinstall the controller, and be sure that it seats fully in the chassis.
If this action does not solve the problem, wait until downtime is available and do
the following:
1. Power down the storage system (on page 28 ).
2. Remove both controllers.