No dial tone, The fax is busy message appears, No dial tone the fax is busy message appears – HP LaserJet Pro M521 Multifunction Printer series User Manual
Page 220
d. Open the
Fax Speed
menu.
e. Select the correct setting.
●
Turn off the
Error Correction
option.
a. From the Home screen on the product control panel, touch the Setup button.
b. Open the
Service
menu.
c.
Open the
Fax Service
menu.
d. Open the
Error Correction
menu.
e. Select the
Off
setting.
NOTE:
Turning off the
Error Correction
option can reduce image quality.
●
If the error persists, contact HP. Se
or the support flyer
that came in the product box.
No dial tone
●
Make sure that the telephone cord is connected to the correct port on the product.
●
Make sure that the telephone cord from the product is connected directly to the wall telephone
jack.
●
Check for a dial tone on the phone line by using the
Start Fax
button.
●
Disconnect the product telephone cord from the wall, connect a telephone to the phone jack on the
wall, and try making a voice call.
●
Disconnect the telephone cord from both the product and the wall and reconnect the cord.
●
Make sure that you are using the telephone cord that came with the product.
●
Connect the product phone cord to a jack for another phone line.
●
Check the phone line by using the
Run Fax Test
option from the
Service
menu on the control panel.
a. From the Home screen on the product control panel, touch the Setup button.
b. Open the
Service
menu.
c.
Open the
Fax Service
menu.
d. Select the
Run Fax Test
item.
The Fax is busy message appears
●
Try sending the fax again.
●
Call the recipient to ensure that the fax machine is on and ready.
●
Check that you are dialing the correct fax number.
206
Chapter 9 Solve problems
ENWW