HP LaserJet P4015 Printer series - Manual (Page 128)

Manage supplies
Using, storing, and monitoring the print cartridge can help ensure high-quality output.
Print-cartridge storage
Do not remove the print cartridge from its package until you are ready to use it.
CAUTION: To prevent damage to the print cartridge, do not expose it to light for more than a few
minutes.
HP policy on non-HP print cartridges
Hewlett-Packard Company cannot recommend the use of non-HP print cartridges, either new or
remanufactured.
NOTE: Any damage caused by a non-HP print cartridge is not covered under the HP warranty and
service agreements.
To install a new HP print cartridge, see Change the print cartridge on page 117 . To recycle the used
cartridge, follow the instructions included with the new cartridge.
HP fraud hotline and Web site
Call the HP fraud hotline (1-877-219-3183, toll-free in North America) or go to www.hp.com/go/
anticounterfeit when you install an HP print cartridge and the control-panel message says the cartridge
is non-HP. HP will help determine if the cartridge is genuine and take steps to resolve the problem.
Your print cartridge might not be a genuine HP print cartridge if you notice the following:
● You are experiencing a high number of problems with the print cartridge.
● The cartridge does not look like it usually does (for example, the orange pull tab is missing, or the
packaging differs from HP packaging).
Supplies life
For information regarding specific product yield, see www.hp.com/go/learnaboutsupplies .
To order supplies, see Supplies and accessories on page 195 .
116 Chapter 9 Manage and maintain the product ENWW