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HP ProLiant DL760 G2 Server User Manual

Page 287

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Troubleshooting Information

Table E-9: Problems After Initial Boot

continued

Problem Possible

Cause Possible

Solution

Required operating system step
was missed.

Follow these steps:

1. Note at which phase the operating

system failed.

2. Remove any loaded operating

system.

3. Refer to your operating system

documentation.

4. Reinstall

the

operating system.

Installation problem occurred.

Refer to your operating system
documentation and to the SmartStart
Release Notes on the SmartStart CD.

Use the ROM-Based Setup Utility to
troubleshoot where the installation
failed.

Server cannot load
the operating
system

Problem was encountered with
the hardware that you added to
the system.

Refer to the documentation provided
with the hardware.

Run the ROM-Based Setup Utility to
determine if drives are properly attached
to the primary boot controller. Refer to
Chapter 6 for instructions about the
correct SCSI bus-cabling configuration
for your unit.

HP ProLiant DL760 Generation 2 Server User Guide

E-19

HP CONFIDENTIAL

Writer: Jennifer Hayward File Name: o-appe Troubleshooting Information.doc

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