HP ProLiant DL760 G2 Server - Manual (Page 286)

Troubleshooting Information
Table E-9: Problems After Initial Boot
Problem Possible Cause Possible Solution
SmartStart requirement is not
performed. Check the SmartStart release notes
provided in the SmartStart Online
Reference Information on the
SmartStart CD.
IDE cable is not connected to
CD-ROM. Check the cable between the system
board and the CD-ROM to ensure
proper connection.
Insufficient memory is available. A rare “Insufficient Memory” message
may display the first time that
SmartStart is booted on certain
unconfigured systems. Simply cold-boot
the machine with the SmartStart CD
inserted in the CD-ROM drive to correct
the problem.
System cannot load
SmartStart.
Existing software is causing a
conflict. Run the System Erase Utility. Read the
following caution. Refer to the
instructions in the HP Servers
Troubleshooting Guide.
Error occurs during installation. Follow the error information provided. If
it is necessary to reinstall, run the
System Erase Utility. Refer to the
instructions in the HP Servers
Troubleshooting Guide. SmartStart fails
during installation.
CMOS is not cleared. Run the System Erase Utility. Read the
following caution. Refer to the
instructions in the HP Servers
Troubleshooting Guide.
CAUTION: The System Erase Utility will cause loss of all configuration information and
loss of existing data on all connected hard drives. Refer to the HP Servers
Troubleshooting Guide before performing this operation.
continued
E-18 HP ProLiant DL760 Generation 2 Server User Guide
HP CONFIDENTIAL
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