HP Tape Library Interface Manager Software - Manual (Page 8)

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Chapter 4 SAN Environments 77
Chapter Overview 77
Installation and Configuration 78
Omniback Configuration 81
HP-UX Configuration 85
Stopping the dm_stape process 88
Preventing dm_stape from polling 91
Windows Configuration 92
Windows 2000 Removable Storage Manager 92
Solaris Configuration 94
Switch Configuration 95
HP/Brocade Switch and Interface Manager Configuration 95
FC-64 Director (McData) Switch 96
Troubleshooting 97
Chapter Overview 97
Troubleshooting 98
Operation Indicators 99
Basic Verification 103
LED Indicators 103
Verify SCSI Bus Configuration 103
Verify Fibre Channel Connection 104
Verify SCSI Devices in Windows NT 104
Verify Device Recognition in HP-UX 105
Verify Configuration 106
Verify Devices 106
Verify Host Configuration 106
Verify HBA Device Driver Information 106
Serial Port Problems 106
Customer Support 106
Problem - Solution 107
Problem: Drives Not Detected after Power Failure 107
Option 1 - Not Using Telnet or the Web Interface 107
Option 2 - Using Telnet 107
Option 3 - Using the Web Interface 107
Problem: Cannot Turn on the Interface Manager 108
Problem: Cannot Confirm the Library Connection (Windows NT) 108
Problem: Cannot Confirm Connection Through a Fibre Channel Switch 110
Problem: Cannot Confirm the Library Connection (HP-UX) 110