12 support and other resources, Contacting hp, Related information – HP Data Protector Express Basic-Software User Manual
Page 79: Websites, Typographic conventions, Contacting hp related information
12 Support and other resources
Contacting HP
For worldwide technical support information, see the HP support website:
Before contacting HP, collect the following information:
•
Product model names and numbers
•
Technical support registration number (if applicable)
•
Product serial numbers
•
Error messages
•
Operating system type and revision level
•
Detailed questions
Related information
The /doc directory on the Data Protector Express CD-ROM contains the following printable
documentation:
•
A Short Guide to Successful Tape Backup
•
ESD and Webware License Management Guide
NOTE:
To view or print this documentation, Adobe Acrobat Reader (version 4.0 or higher) must
be installed on your Windows or X Window (Linux) computer. If not currently installed, you can
install it from the Adobe Acrobat Reader website at
You can find these documents from the Storage Software page of the HP Business Support Center
website:
Websites
•
Data Protector website:
•
HP Technical Support website:
•
Red Hat website:
Typographic conventions
Table 5 Document conventions
Element
Convention
Cross-reference links and e-mail addresses
Blue text:
Website addresses
Blue, underlined text:
Bold text
•
Keys that are pressed
•
Text typed into a GUI element, such as a box
•
GUI elements that are clicked or selected, such as menu
and list items, buttons, tabs, and check boxes
Text emphasis
Italic text
Contacting HP
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