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12 support and other resources, Contacting hp, Related information – HP Data Protector Express Basic-Software User Manual

Page 79: Websites, Typographic conventions, Contacting hp related information

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12 Support and other resources

Contacting HP

For worldwide technical support information, see the HP support website:

http://www.hp.com/support

Before contacting HP, collect the following information:

Product model names and numbers

Technical support registration number (if applicable)

Product serial numbers

Error messages

Operating system type and revision level

Detailed questions

Related information

The /doc directory on the Data Protector Express CD-ROM contains the following printable
documentation:

A Short Guide to Successful Tape Backup

ESD and Webware License Management Guide

NOTE:

To view or print this documentation, Adobe Acrobat Reader (version 4.0 or higher) must

be installed on your Windows or X Window (Linux) computer. If not currently installed, you can
install it from the Adobe Acrobat Reader website at

http://www.adobe.com

.

You can find these documents from the Storage Software page of the HP Business Support Center
website:

http://www.hp.com/support/manuals

Websites

Data Protector website:

http://www.hp.com/go/dataprotectorexpress

HP Technical Support website:

http://www.hp.com/support

Red Hat website:

http://www.redhat.com

Typographic conventions

Table 5 Document conventions

Element

Convention

Cross-reference links and e-mail addresses

Blue text:

Table 5 (page 79)

Website addresses

Blue, underlined text:

http://www.hp.com

Bold text

Keys that are pressed

Text typed into a GUI element, such as a box

GUI elements that are clicked or selected, such as menu
and list items, buttons, tabs, and check boxes

Text emphasis

Italic text

Contacting HP

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This manual is related to the following products: