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Canon RM-Software User Manual

Page 127

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Error Messages

127

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9

HTTP Error Codes

wininet Error Codes

POP Error Messages

Code

Error Message

Possible Cause

401

Unauthorized

The user name and password for connecting to the camera
is incorrect.

403

Forbidden

A connection cannot be established due to an IP address
restriction on the camera. This may also be returned by a
proxy server.

500

Internal Server Error

Occurs when the HTTP server is running but the Storage
Server is not started. It may also occur during normal
operation if the camera is restarted.

503

Service Unavailable

Occurs when the camera is temporarily unable to process
requests due to server overload (excessive requests from
multiple clients), or an uncompleted start-up process on the
camera, or other reasons.

Code

Error Message

Possible Cause

12002

The request has timed out.

A request timeout occurred. Indicates that the connection or
request transmission failed.

12005

The URL is invalid.

The URL is incorrect. Normally, this does not occur, however,
it may occur when an attempt is made to connect to an
unsupported camera.

12007

The server name could not be resolved.

The host name could not be resolved. This error is generated
when a host name that is not registered in the DNS is
specified or when a problem occurred in communication with
the DNS itself.

12017

The operation was canceled, usually because the handle on
which the request was operating was closed before the
operation completed.

The communication was canceled. This error does not
indicate a problem and may be generated during normal
operation.

12029

The attempt to connect to the server failed.

The connection to the camera failed. Normally 12002 is
generated.

12030

The connection with the server has been terminated.

The connection to the camera has been aborted. The
disconnect process itself is recorded when it executes
normally.

12031

The connection with the server has been reset.

The connection to the camera has been reset.

Error Message

Possible Cause

ERR never heard of mailbox name

The e-mail address is incorrect.

ERR invalid password

The password is incorrect.

ERR unable to lock maildrop

The mailbox cannot be used. It is already in use by another program.