Canon RM-Software - Manual (Page 11)

Contents
11
Chapter 7 Operation and Management
Storage Server Health Check.................................................................................. 108
Events Indicating Errors or Warning Levels and Corresponding Actions ........................ 108
Status Bar.......................................................................................................................... 109
System Information ........................................................................................................... 109
Disk Space Management (Important)...................................................................... 110
Chapter 8 Backup
Backing up data....................................................................................................... 114
Destinations of the Backup Files....................................................................................... 114
Notes on Backup .............................................................................................................. 114
How to Restore a Backup........................................................................................ 115
Restoring from Backup Data............................................................................................. 115
Chapter 9 Troubleshooting
Actions Required When Recording Errors Occur.................................................... 118
Solutions When Viewer Problems Occur ................................................................ 118
Viewer and Video windows ............................................................................................... 118
Timeline............................................................................................................................. 120
[Extract Video] .................................................................................................................. 120
Recording ......................................................................................................................... 120
Connection Problems........................................................................................................ 120
Error Messages ....................................................................................................... 121
Messages Displayed in the Viewer................................................................................... 121
Messages Recorded in the Log Files ............................................................................... 125
Event Information .................................................................................................... 128
Appendix
Create a Shortcut Icon for Starting the Viewer........................................................ 130
Camera Maintenance .............................................................................................. 130
About the Latest Camera Firmware .................................................................................. 130
Update the Firmware ........................................................................................................ 130
How to Check the Version....................................................................................... 131
Checking the Version of the Viewer .................................................................................. 131
Checking the Version of the Storage Server..................................................................... 131
Functional Limitations for MPEG-4 and H.264 formats ........................................... 131
Using the AXIS Q7404/Q7401 ................................................................................ 132
Supported Firmware ......................................................................................................... 132
Usage Precautions............................................................................................................ 132
Functional Limitations ....................................................................................................... 132
Index........................................................................................................................ 134