Storage server health check – Canon RM-Software User Manual
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Events Indicating Errors or Warning Levels and Corresponding Actions
You can check events to determine if errors related to the Storage Server status have occurred.
When an event indicating an error or a warning level occurs, it is immediately displayed in the event panel or timeline. Take
the appropriate action for the event.
*1 See “Disk Space Management (Important)” (p. 110).
Storage Server Health Check
Event Type
Message
Event Explanation
Corresponding Action
Low disk space
notification*
1
Warning: Low disk space
Occurs when the free disk space
becomes less than the specified
value, or the disk usage becomes
greater than the specified value. Data
may be deleted before the specified
number of storage days has elapsed.
Check the recording mode
settings (p. 76)
Starts/stops file deletion
due to low disk space *
1
Warning: Files deleted due to
low disk space
Occurs when the free disk space
becomes less than the threshold, or
the disk usage becomes greater than
the threshold.
Pauses/resumes recording
due to low disk space *
1
Recording Suspended
(Low Disk Space (
Occurs when the free disk space
becomes less than the limit level, or
the disk usage becomes greater than
the limit level.
Error connecting to the
camera
Error: Cannot Connect to
Camera
Occurs on an error when connecting
to the camera.
Check the network status.
Error connecting to the
Storage Server
Error: Cannot Connect to the
Storage Server
Occurs on an error when connecting
to the Storage Server registered with
the Storage Server Group.
Check the network status.
Error connecting to the
Storage Server Group
Error: Cannot Connect to the
Storage Server Group
Occurs on an error when connecting
to the Storage Server Group.
Check the network status.
Change in the recording
frame rate
Recording Frame Rate reduced
at high load issues
Indicates that the recording frame
rate has been changed due to
increased server load.
Check the recording mode
settings (p. 76).