beautypg.com

The usg will not connect to the pc, The performance does not match the specification – GW Instek USG-Series User Manual User Manual

Page 43

background image

FAQ

41

F

AQ

• The USG will not connect to the PC.
• Primary RF will not allow me to connect to the GSP-730.
• The performance does not match the specification.

The USG will not connect to the PC.

If you are running a Windows system, make sure that the USG USB
driver has been installed correctly, see page 16 for details. If you are
running Windows 8, please make sure that “Device driver
signature enforcement” is disabled before installing the driver, see
page 18 for details.

Primary RF will not allow me to connect to the GSP-730.

Make sure that all the USB cables from the USG and GSP-730 are
connected correctly, then make sure that the NI.488.2 software is
installed before Primary RF is installed. See page 20 for installation
details.

The performance does not match the specification.

Make sure the device is powered On for at least 30 minutes, within
+20°C~+30°C. This is necessary to stabilize the unit to match the
specification.

For more information, contact your local dealer or GWInstek at
www.gwinstek.com / [email protected].