TREND 963 User Guide - Manual (Page 76)

Using 963
963 User Guide TC200635 Issue 3 25/03/2008 76
Caution: at least one user must be left in a workgroup that provides full access rights.
3.17.1.6 Expire a User
When running 963 Secure it is not possible to delete users to ensure that a complete audit trail is available. If a user
is no longer required, e.g. the person leaves or no longer requires access to 963 they must be expired to ensure that
they can no longer log in to the system. Once a user has been expired, they can never be unexpired.
To expire a user:
1. Log in as a user in the ‘System Administrator’ workgroup as described in the ‘Log In’ section of this
manual.
2. Click or on the Mode menu click Users to select the User Display.
3. Double-click the workgroup containing the user that is to be expired.
4. Right-click the user that is to be expired, and click Expire User. The Are you sure? dialogue box is
displayed.
5. Click Yes.
3.17.1.7 Unlock a User
When running 963 Secure if a user incorrectly enters their password more than the maximum number of times they
will be locked out of the 963 (locked), and will be unable to log in. 963 Secure will display a dialogue box.
The following icon in the Navigator when the User Display is selected indicates a locked user.
Only a user in the ‘System Administrator’ group can unlock a locked user.
To unlock a user:
1. Log in as a user in the ‘System Administrator’ workgroup as described in the ‘Log In’ section of this
manual.
2. Click or on the Mode menu click Users to select the User Display.
3. Double-click the workgroup containing the locked user.
4. Right-click the locked user, and click Unlock User. The Set New Password dialogue box is displayed.
5. In the Password box enter the new password.
6. In the Confirmation box enter the new password.
7. Click OK.
Note that when user is unlocked, the next time they log in, they will be forced to change their password to ensure
that it is only known to them.
3.17.1.8 Unlock a System Administrator
When running 963 Secure if a system administrator user incorrectly enters their password more than the maximum
number of times specified, they will be locked out of 963 (locked), and will be unable to log in.
To unlock a system administrator:
1. Log in as a user in the ‘System Administrator’ workgroup as described in the ‘Log In’ section of this
manual.