Aastra Telecom SIP 480I - Manual (Page 9)

41-001129-00 Rev 09, Release 1.4.1 ix
Contents
Chapter 9
Troubleshooting
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About this chapter ...........................................................................................................9-1
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Troubleshooting ..............................................................................................................9-2
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Troubleshooting Solutions ..............................................................................................9-6
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Description ...............................................................................................................9-6
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Why does my phone display “Application missing”? ................................................9-6
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Why does my phone display the “No Service” message? ........................................9-7
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Why does my phone display "Bad Encrypted Config"? ............................................9-7
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Why is my phone not receiving the TFTP IP address from the DHCP Server? .......9-8
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How do I set the IP phone to factory default? ........................................................9-11
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How to reset a user’s password? ...........................................................................9-14
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Appendix A
Configuration Parameters
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About this appendix ....................................................................................................... A-1
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Setting Parameters in Configuration Files ..................................................................... A-4
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Operational, Basic, and Advanced Parameters ............................................................. A-5
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Network Settings ..................................................................................................... A-5
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Password Settings .................................................................................................. A-8
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Aastra Web UI Settings ......................................................................................... A-10
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Configuration Server Settings ............................................................................... A-10
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Type of Service (ToS)/DSCP Settings ................................................................... A-17
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Virtual Local Area Network (VLAN) Settings ......................................................... A-18
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Network Address Translation (NAT) Settings ........................................................ A-21
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Time Server Settings ............................................................................................. A-23
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Time and Date Settings ......................................................................................... A-25
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SIP Local Dial Plan Settings ................................................................................. A-32
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SIP Basic, Global Settings .................................................................................... A-35
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SIP Basic, Per-Line Settings ................................................................................. A-43
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Advanced SIP Settings ......................................................................................... A-53
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RTP, Codec, DTMF Global Settings ...................................................................... A-58
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DTMF Per-Line Settings ........................................................................................ A-60
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Silence Suppression Settings ............................................................................... A-61
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Voicemail Settings ................................................................................................. A-62
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