Aastra Telecom IP Phone User Manual

57i ip phone

Table of contents

Document Outline

Software License Agreement
About this Guide
Documentation
Introduction
- Phone Features
- Requirements
- Installation and Setup
Getting Started
- Plugging in and Starting the Phone
- Network Connected/Network Disconnected
- Idle Screen
IP Phone Keys and Key Descriptions
- Key Descriptions
Methods for Customizing Your Phone
- Phone Options via the IP Phone UI
  - Simplified Options Menu
  - Using the IP Phone UI
- Phone Options via the Aastra Web UI
  - Using the Aastra Web UI
Phone Status
- Phone Status via IP Phone UI
- Phone Status via the Aastra Web UI
Customizing Your Phone
- Ring Tones and Tone Sets
- Contrast Level
  - Setting Contrast Level
- Backlight
  - Setting the Backlight
- Live Dialpad*
  - Enabling/Disabling Live Dialpad
- Set Audio
- Time and Date
  - Configuring Time and Date
- Language
  - Specifying the Language to Use
- User Password
  - Setting a User Password
- Resetting a User Password
  - Reset a User Password
- Restarting your phone
- Phone Lock
- Defining an Emergency Dial Plan
  - Define an Emergency Dial Plan
Line Keys and Softkeys
- Multiple Line and Call Appearances
- Softkeys
- State-Based Softkeys (Bottom Keys only)
  - Key Display Behavior
- Line Key
  - Setting a Line Key
- Speeddial Key
  - Speeddial Prefix
  - Creating a Speeddial Key Using the Softkeys
  - Creating a Speeddial Key Using the Aastra Web UI
- "Do not Disturb" (DND) Key
  - Setting a "Do Not Disturb" Key
- Busy Lamp Field (BLF) Key
  - Setting a BLF Key
- BLF List Key
  - Setting a BLF List Key
- Automatic Call Distribution (ACD) Key (for Sylantro Servers)
  - Configuring an Automatic Call Distribution (ACD) Key
  - Using the ACD Feature on your IP Phone
  - Using the ACD Key
- Directed Call Pickup/Group Call Pickup Keys (for Sylantro Servers)
  - Configuring Directed Call Pickup (DCP) Key(for Sylantro Servers)
  - Configuring Group Call Pickup (GCP) Key (for Sylantro Servers)
  - Using Directed Call Pickup/Group Call Pickup
- XML Key
  - Setting XML Services
  - Setting an XML Key
  - Accessing the XML Service
- Flash Key
- Sprecode Key
  - Setting a Sprecode Key
- Park/Pickup Keys
  - Park/Pickup Static Configuration
  - Park/Pickup Key Configuration
  - Using the Park Call/Pickup Parked Call Feature
- Last Call Return (lcr) Key (Sylantro Servers only)
  - How it works
  - Setting a Last Call Return Key
- Services Key
  - Setting Services Key
- Directory Key
  - Setting Directory Key
- Callers List Key
  - Setting Callers List Key
- Intercom Key
  - Setting an Intercom Key
- None Key
  - Setting a None Key
- Empty Key
  - Setting an Empty Key
- Phone Lock Key
  - Setting a Phone Lock Key
  - Using the Lock/Unlock Key on the IP Phone
- Deleting a Key
Making Calls
- Dialing a Number
- Pre-dialing a Number
- Using Handsfree Speakerphone
- Using a Headset
  - Advanced Volume Controls for the Headset Mic
  - To Make and Receive Calls Using a Headset
- Using Intercom
  - Using the Icom Key
- Redial
  - Accessing the Redial List
  - Deleting from the Redial List.
- Mute
Receiving Calls
- Answering an Incoming Call
- Sending an Incoming Call to Voicemail
Handling Calls
- Placing a Call on Hold
- Transferring Calls
  - Blind Transfer
  - Consultative Transfer
- Conferencing Calls
  - Local Conferencing
  - Centralized Conferencing (for Sylantro and Broadsoft Servers)
- Ending Calls
Managing Calls
- Directory List
- Callers List
- Call Forwarding
  - Setting Call Forwarding
- Missed Calls Indicator
- Voicemail
  - Using Voicemail
Additional Features
- Star Codes
- Suppressing DTMF Playback
  - Configuring Suppression of DTMF Playback
- Display DTMF Digits
  - Configuring Display of DTMF Digits
- Enable/Disable Call Waiting
  - Enabling/Disabling Call Waiting
- Play Call Waiting Tone
  - Configuring Call Waiting Tone
- Stuttered Dial Tone
  - Configuring Stuttered Dial Tone
- XML Beep Support
  - Configuring XML Beep Support
- Status Scroll Delay
  - Configuring Status Scroll Delay
- Incoming Call Interrupts Dialing
  - Configuring "Incoming Call Interrupts Dialing"
- Goodbye Key Cancels Incoming Calls
  - Configuring Goodbye Key to Cancel Incoming Calls
  - Using the Goodbye Key to Cancel Incoming Calls Feature
- UPnP Mapping Lines (for remote phones)
  - Configuring UPnP Mapping Lines
- Message Waiting Indicator
  - Configuring Message Waiting Indicator
- Incoming Intercom Call Features
- Using Redial Key for “Last Number Redial”
Available Features Enabled by Administrators
- Outgoing Intercom Calls
- Missed Call Summary Subscription
- Customizable Callers List Key and Services Key
- Autodial (Hotline and Warmline)
- Centralized Conferencing
- Answer and Ignore Softkeys for XML Applications
- XML Softkey for Special Characters in XML Applications
- “Hold” Feature Enhancement (for Broadsoft Servers)
Model 536M and 560M Expansion Modules
- Using the Expansion Modules
  - 536M Expansion Module
  - 560M Expansion Module
Troubleshooting Solutions
- Why is my display blank?
- Why is my speakerphone not working?
- Why can’t I get a dial tone?
- Why doesn’t my phone ring?
- Why is the light not coming on with a new Voice Mail Message?
- Why is my handset not working?
- What are services, and how do I use them?
- How do I find the IP address of my phone?
- Why does my phone display the “No Service” message?
- How do I change my user password?
- Why does my phone display "Bad Encrypted Config"?
- How do I restart the IP phone?
- How do I lock my phone?
Limited Warranty
Appendix A - Time Zone Codes